Responsible for the analysis, design, customization and operations of SAP Solution Manager implementations. Not only the pure technical usage, also implementing the SolMan Solutions.
Must managed SAP Solman Implementation from top to bottom starting with change management and project planning, to physical transports of changes from the development environment into the productive environment.
Managing SAP Operations, System Landscape Information, IT Task Management and GPA, Template Management, Test Management activities.
Performance Optimization of Systems connected to Solman System.
Managing SAP Operations, System Landscape Information, IT Task Management and GPA, Template Management, Test Management activities.
Should have an experience in Configuring and Supporting Solution Manager 7.0 and 7.1. or 7.2
Should have experience in Technical Tasks Customization and operation of the SAP SolMan modules
Business Processes Modelling, Business Process Change Analysis, Business Process Monitoring
Change Request Management (ChaRM), Change Control Management System (CCMS), Change Transport System (CTS+)
System Administration / Monitoring
Incident Management / Helpdesk
Test Management, Testing Tool Integration (HP Load Runner, HP Quality Centre, etc)
End-to-End Root Cause Analysis (E2E / RCA)
Service Level reporting - Solution Documentation
Experience in setting up and troubleshooting BPM.
Should be able to present and interact business process owners in the environment.
Must have good working experience on other components of Solman system Admin and Monitoring, Remote Supportability, Solution Manager Work Centers.
Performance Optimization of Systems connected to Solman System.
Excellent documentation skills for configuration, troubleshooting and ongoing maintenance of the environment.
Ability to use strong industry knowledge to relate to customer needs and dissolve customer concerns and high level of focus and attention to detail.